Posted: Thursday, 1 May 2025
There’s a new voice at the end of the phone (and a very organised one at that)! We’re thrilled to officially welcome Melanie Harvey to the Alpha-Purify team as one of our Customer Account Co-ordinators.
Mel joined us earlier this year and has hit the ground running. She’s already taken on some of our most valued customers, making sure their orders are processed swiftly and accurately. From lamp specs to logistics, Mel is ensuring things move smoothly – particularly for our overseas clients, where shipping, customs, and timing can often be a challenge.
Mel’s career path to Alpha-Purify has been a little different to most – which is exactly why we love having her on board. Before joining us, she had a long and successful career in recruitment, helping people find the right role (something we’re glad she now did for herself!). And before that, she ran a pub – so dealing with busy days, unpredictable requests and repeat orders is already second nature. Shipping UV lamps around the world suddenly seems quite tame in comparison.
From her very first week, Mel’s been a fantastic asset – building great relationships with customers, keeping communication crystal clear, and injecting a bit of humour into even the busiest of days. It’s clear that she shares the Alpha-Purify commitment to quality, reliability, and excellent service.
We’re very pleased to have her on the team.
Need help with your UV lamp orders?
Our team, including Mel, is here to make your experience as smooth as possible.
Contact Us today to speak to us about your lamp requirements.